What is collected?
Identify data requested or generated at each step, and whether each field is needed.
PUBLIC-FACING SERVICE CHANNELS
A practical walkthrough for teams reviewing personal-data processing across self-service channels and the people who support them. The channel alone does not determine legal applicability.
Presenter note: discuss the service journey, responsible parties, access, records and applicable official requirements. This illustration makes no legal finding.
Consider the purpose and actual data flows, who determines each activity, who acts on another party’s instructions, the applicable commencement and any separate payment or sector rules.
Check official DPDP sources →Identify data requested or generated at each step, and whether each field is needed.
Record the purposes for each activity and the people accountable for them.
Consider service providers, recipients, platform operators and role allocation.
For a covered payment-system provider or Aadhaar-related service, check relevant official RBI or UIDAI instruments; the service label alone does not settle scope.
DPDP and sector-specific obligations arise from distinct instruments. A sector label or technology choice does not automatically resolve which instrument applies. Verify the specific source and facts.
Review official sources →